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FAQ

What if I received a damaged item?

Contact us at hello@mooninaquarius.shop or DM us on IG: MoonInAquariusShop and we will be happy to help!

 

I received the wrong item(s). What do I do?

Contact us at hello@mooninaquarius.shop or DM us on IG: MoonInAquariusShop and we will gladly send over the correct item.

 

Can I cancel my order?

We will be happy to cancel your order within 3 hours of purchase. Contact us at hello@mooninaquarius.shop or DM us on IG: MoonInAquariusShop

 

Do you offer International shipping?

 

We only offer shipping to Canada but are working towards worldwide shipping in the future! In the meantime, message us on IG:MoonInAquariusShop and we can make a special international order through PayPal.

 

I purchased my item with a gift card, can I get a refund or store credit?

We only offer store credit when purchasing through a gift card. Contact us directly on IG:MoonInAquariusShop or hello@mooninaquarius.shop